AI Automation6 weeks
Series A logistics startup
−63% manual ticket volume
Built an AI-powered support triage agent that classifies, routes, and auto-resolves inbound tickets across email, Slack, and Zendesk. Integrated with the internal knowledge base for instant answers.
- 42 tickets auto-routed per hour
- Response time: 4 hours → 3 minutes
- 18 auto-resolved per cycle
AI Automation8 weeks
Fintech scale-up
−89% invoice processing time
Designed an end-to-end invoice reconciliation pipeline that matches payments to open invoices across Stripe, bank feeds, and NetSuite. Flags exceptions for human review with full audit trail.
- 128 records reconciled daily
- 2 exceptions flagged for review
- 99.2% match accuracy
Cloud & Platform12 weeks
E-commerce operator
3× deployment frequency
Architected a cloud platform on AWS with GitOps workflows, automated testing gates, and progressive delivery. Migrated from manual deployments to fully automated pipelines.
- Zero-downtime releases
- GitOps workflows live
- Rollback in < 2 minutes
AI Agents5 weeks
B2B SaaS platform
4× lead qualification speed
Built a multi-step lead qualification agent that scores inbound leads against ICP criteria, enriches records from public sources, and pushes qualified leads to the sales team with a written brief.
- 14 leads scored per hour
- 5 passed to sales per run
- CRM auto-updated
AI Automation10 weeks
Healthcare document operator
−80% manual document review
Designed an intelligent document processing pipeline that extracts, classifies, and stores structured data from clinical intake forms — replacing a team of manual reviewers for routine cases.
- 312 pages indexed per run
- 97% extraction accuracy
- Compliance audit trail included
AI Agents7 weeks
B2B onboarding platform
−50% onboarding time
Built a multi-agent onboarding system that gathers requirements, validates compliance conditions, provisions accounts, and notifies stakeholders — without a human touching the keyboard.
- Onboarding: 14 days → 7 days
- Zero manual data entry
- 100% compliance check coverage